| Resource | Trusted Vendor | Phone | Website / E-Mail |
|---|---|---|---|
| General benefits questions, life events, and appeals | HR Support Center | 678-503-1900 | hrsupportcenter@piedmont.org |
| Medical and prescriptions | Cigna and Express Scripts | 877-601-3835 | mycigna.com Crystal Pulce, Client Account Support Senior Analyst (404-368-4965) Evelyn Arriaza, Client Account Support Senior Analyst (404-662-0570) |
| Reproductive health services (infertility, menopause, and midlife solutions) | Progyny | 833-233-0722 | progyny.com/benefits |
| Dental | MetLife | 800-942-0854 | metlife.com/mybenefits |
| Vision | EyeMed | 866-723-0513 | eyemedvisioncare.com |
| Health Savings Account (HSA) / Flexible Spending Accounts (FSAs) (Jan. 1, 2026) | Lively | https://livelyme.com/ | |
| Health Savings Account (HSA) / Flexible Spending Accounts (FSAs) | HealthEquity | 877-924-3967 | healthequity.com/wageworks |
| Piedmont Benefits Counselors | 678-503-1900 | hrsupportcenter@piedmont.org | |
| Medicare navigation support | SmartConnect | 866-421-1759 | gps.smartconnectplan.com/piedmont |
| Dependent Verification Center | Alight | 800-725-5810 | yourdependentverification.com/plan-smart-info |
| COBRA administration | Wageworks (HealthEquity) | 888-678-4881 | mybenefits.wageworks.com |
| Resource | Trusted Vendor | Phone | Website / E-Mail |
|---|---|---|---|
| Wellness | Castlight | 855-545-5948 | support@castlighthealth.com |
| Resource | Trusted Vendor | Phone | Website / E-Mail |
|---|---|---|---|
| Employee Assistance Program (EAP) and Headspace Care | Confide (Powered by Evernorth) | 844-338-4232 | https://well.evernorth.com/app/eap/piedmonteap (Employer ID: piedmonteap) |
| Peer coaching and counseling (for nurses, PCTs and MAs) | VITAL WorkLife | 800-383-1908 | vitalworklife.com |
| Counseling and worklife concierge (for physicians, APPs and executive directors and above) | VITAL WorkLife | 877-731-3949 | vitalworklife.com |
| Anxiety and depression care | Brightside (in coordination with Cigna) | N/A | www.brightside.com/cigna |
| PTSD and burnout support | Meru Health | 833-940-1385 | support@meruhealth.com |
| OCD support | NOCD | N/A | www.treatmyocd.com |
| Online therapy | Talkspace (in coordination with Cigna) | 844-338-4232 | www.talkspace.com |
| Emotional well-being | Happify (in coordination with Cigna) | N/A | www.happify.com/Cigna |
| Digital therapeutics: Stress and emotional wellness | iPrevail (in coordination with Cigna) | N/A | www.myCigna.com (Stress and Emotional Wellness, iPrevail) |
| Resource | Trusted Vendor | Phone | Website / E-Mail |
|---|---|---|---|
| Heart health | Hello Heart | N/A | join.helloheart.com Registration code: Piedmont |
| Diabetes and heart disease prevention; joint and muscle health | Omada | N/A | www.omadahealth.com/piedmont |
| Nicotine, tobacco, alcohol and opioid cessation | Pelago | N/A | my.pelagohealth.com/piedmont |
| Weight loss program | Weightwatchers | N/A | ww.com/piedmont |
| Resource | Trusted Vendor | Phone | Website / E-Mail |
|---|---|---|---|
| Legal Insurance | MetLife | 800-821-6400 | members.legalplans.com |
| Pet Insurance | MetLife | 800-438-6388 | metlifepetinsurance.com |
| Identity Theft Protection | Norton LifeLock | 800-607-9174 | norton.com/prempremierplus |
| Financial planning and budget support | Truist Momentum | N/A | www.TruistMomentum.com Registration code: piedmont |
| Online store with payroll deductions | Purchasing Power | 888-923-6236 | piedmont.purchasingpower.com |
| Resource | Trusted Vendor | Phone | Website / E-Mail |
|---|---|---|---|
| Life and AD&D | New York Life | 678-503-1900 | hrsupportcenter@piedmont.org |
| Long-Term Disability (LTD) | New York Life | 678-503-1900 | hrsupportcenter@piedmont.org |
| Individual Disability Insurance (IDI) and Voluntary Disability Insurance (VIDI): (for eligible physicians and executives) | Unum (in coordination with OneDigital) | 888-640-8470 | disability@onedigital.com |
| Accident Insurance, Critical Illness, Hospital Indemnity, Whole Life (direct bill conversion after separation) | Aflac | 800-433-3036 | N/A |
| Resource | Trusted Vendor | Phone | Website / E-Mail |
|---|---|---|---|
| 401(k) TomorrowPlan | Fidelity Investments | 800-343-0860 | netbenefits.com |
| 401(k) TomorrowPlan after-tax contributions; deferred compensation plans (for executives and physicians) | Cannon Financial Strategists | N/A | Piedmont@cannonfinancialstrategists.com |
| Resource | Trusted Vendor | Phone | Website / E-Mail |
|---|---|---|---|
| Leave of absences | 678-503-1900 | To initiate a Leave request, visit phc.ess-absencetracker.com | |
| Employment verification | ExperianVerify | 404-382-5400, option 4 | verify@experian.com |
| Piedmont Compliance Hotline | 800-466-0462 | N/A |
Our benefits are governed by important documents that describe who is eligible to participate in the plan, how each plan works and how to file a claim. This includes benefit summaries, Summary of Benefits and Coverages (SBCs) and Summary Plan Descriptions (SPDs).
Medical
Accounts
Life Insurance
Long-Term Disability (LTD) Insurance
If your employment with Piedmont is ending, please review the overview of your benefits at separation to understand the impact on your current benefits.
This website is not inclusive of all situations and is provided for informational purposes only. It is not intended to be an official legal document. If there are conflicts between the website and IRS regulations, the member handbook, or the Summary Plan Description (SPD), IRS regulations, the member handbook, and the SPD will govern.